153 lines
5.0 KiB
Python
153 lines
5.0 KiB
Python
# Copyright: Damien Elmes <anki@ichi2.net>
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# -*- coding: utf-8 -*-
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# License: GNU AGPL, version 3 or later; http://www.gnu.org/licenses/agpl.html
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import sys, traceback
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import cgi
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from anki.lang import _
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from aqt.qt import *
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from aqt.utils import showText, showWarning
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if not os.environ.get("DEBUG"):
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def excepthook(etype,val,tb):
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sys.stderr.write("Caught exception:\n%s%s\n" % (
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''.join(traceback.format_tb(tb)),
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'{0}: {1}'.format(etype, val)))
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sys.excepthook = excepthook
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class ErrorHandler(QObject):
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"Catch stderr and write into buffer."
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ivl = 100
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errorTimer = pyqtSignal()
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def __init__(self, mw):
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QObject.__init__(self, mw)
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self.mw = mw
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self.timer = None
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self.errorTimer.connect(self._setTimer)
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self.pool = ""
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self._oldstderr = sys.stderr
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sys.stderr = self
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def unload(self):
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sys.stderr = self._oldstderr
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sys.excepthook = None
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def write(self, data):
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# dump to stdout
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sys.stdout.write(data)
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# save in buffer
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self.pool += data
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# and update timer
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self.setTimer()
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def setTimer(self):
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# we can't create a timer from a different thread, so we post a
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# message to the object on the main thread
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self.errorTimer.emit()
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def _setTimer(self):
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if not self.timer:
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self.timer = QTimer(self.mw)
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self.timer.timeout.connect(self.onTimeout)
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self.timer.setInterval(self.ivl)
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self.timer.setSingleShot(True)
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self.timer.start()
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def tempFolderMsg(self):
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return _("""\
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The permissions on your system's temporary folder are incorrect, and Anki is \
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not able to correct them automatically. Please search for 'temp folder' in the \
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Anki manual for more information.""")
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def onTimeout(self):
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error = cgi.escape(self.pool)
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self.pool = ""
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self.mw.progress.clear()
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if "abortSchemaMod" in error:
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return
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if "10013" in error:
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return showWarning(_("Your firewall or antivirus program is preventing Anki from creating a connection to itself. Please add an exception for Anki."))
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if "Pyaudio not" in error:
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return showWarning(_("Please install PyAudio"))
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if "install mplayer" in error:
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return showWarning(_("Sound and video on cards will not function until mpv or mplayer is installed."))
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if "no default input" in error.lower():
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return showWarning(_("Please connect a microphone, and ensure "
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"other programs are not using the audio device."))
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if "invalidTempFolder" in error:
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return showWarning(self.tempFolderMsg())
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if "Beautiful Soup is not an HTTP client" in error:
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return
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if "disk I/O error" in error:
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return showWarning(_("""\
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An error occurred while accessing the database.
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Possible causes:
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- Antivirus, firewall, backup, or synchronization software may be \
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interfering with Anki. Try disabling such software and see if the \
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problem goes away.
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- Your disk may be full.
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- The Documents/Anki folder may be on a network drive.
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- Files in the Documents/Anki folder may not be writeable.
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- Your hard disk may have errors.
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It's a good idea to run Tools>Check Database to ensure your collection \
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is not corrupt.
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"""))
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stdText = _("""\
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<h1>Error</h1>
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<p>An error occurred. Please use <b>Tools > Check Database</b> to see if \
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that fixes the problem.</p>
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<p>If problems persist, please report the problem on our \
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<a href="https://help.ankiweb.net">support site</a>. Please copy and paste \
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the information below into your report.</p>""")
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pluginText = _("""\
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<h1>Error</h1>
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<p>An error occurred. Please start Anki while holding down the shift \
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key, which will temporarily disable the add-ons you have installed.</p>
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<p>If the issue only occurs when add-ons are enabled, please use the \
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Tools>Add-ons menu item to disable some add-ons and restart Anki, \
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repeating until you discover the add-on that is causing the problem.</p>
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<p>When you've discovered the add-on that is causing the problem, please \
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report the issue on the <a href="https://help.ankiweb.net/discussions/add-ons/">\
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add-ons section</a> of our support site.
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<p>Debug info:</p>
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""")
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if self.mw.addonManager.dirty:
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txt = pluginText
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else:
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txt = stdText
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# show dialog
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error = self._supportText() + "\n" + error
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txt = txt + "<div style='white-space: pre-wrap'>" + error + "</div>"
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showText(txt, type="html")
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def _supportText(self):
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import platform
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from aqt import appVersion
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if isWin:
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platname = "Windows " + platform.win32_ver()[0]
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elif isMac:
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platname = "Mac " + platform.mac_ver()[0]
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else:
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platname = "Linux"
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return f"""\
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Anki {appVersion} Python {platform.python_version()} Qt {QT_VERSION_STR} PyQt {PYQT_VERSION_STR}
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Platform: {platname}
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Flags: frz={getattr(sys, "frozen", False)} ao={self.mw.addonManager.dirty}
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"""
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