# Copyright: Damien Elmes # -*- coding: utf-8 -*- # License: GNU AGPL, version 3 or later; http://www.gnu.org/licenses/agpl.html import sys, traceback import cgi from anki.lang import _ from aqt.qt import * from aqt.utils import showText, showWarning if not os.environ.get("DEBUG"): def excepthook(etype,val,tb): sys.stderr.write("Caught exception:\n%s%s\n" % ( ''.join(traceback.format_tb(tb)), '{0}: {1}'.format(etype, val))) sys.excepthook = excepthook class ErrorHandler(QObject): "Catch stderr and write into buffer." ivl = 100 errorTimer = pyqtSignal() def __init__(self, mw): QObject.__init__(self, mw) self.mw = mw self.timer = None self.errorTimer.connect(self._setTimer) self.pool = "" self._oldstderr = sys.stderr sys.stderr = self def unload(self): sys.stderr = self._oldstderr sys.excepthook = None def write(self, data): # dump to stdout sys.stdout.write(data) # save in buffer self.pool += data # and update timer self.setTimer() def setTimer(self): # we can't create a timer from a different thread, so we post a # message to the object on the main thread self.errorTimer.emit() def _setTimer(self): if not self.timer: self.timer = QTimer(self.mw) self.timer.timeout.connect(self.onTimeout) self.timer.setInterval(self.ivl) self.timer.setSingleShot(True) self.timer.start() def tempFolderMsg(self): return _("""\ The permissions on your system's temporary folder are incorrect, and Anki is \ not able to correct them automatically. Please search for 'temp folder' in the \ Anki manual for more information.""") def onTimeout(self): error = cgi.escape(self.pool) self.pool = "" self.mw.progress.clear() if "abortSchemaMod" in error: return if "10013" in error: return showWarning(_("Your firewall or antivirus program is preventing Anki from creating a connection to itself. Please add an exception for Anki.")) if "Pyaudio not" in error: return showWarning(_("Please install PyAudio")) if "install mplayer" in error: return showWarning(_("Sound and video on cards will not function until mpv or mplayer is installed.")) if "no default input" in error.lower(): return showWarning(_("Please connect a microphone, and ensure " "other programs are not using the audio device.")) if "invalidTempFolder" in error: return showWarning(self.tempFolderMsg()) if "Beautiful Soup is not an HTTP client" in error: return if "disk I/O error" in error: return showWarning(_("""\ An error occurred while accessing the database. Possible causes: - Antivirus, firewall, backup, or synchronization software may be \ interfering with Anki. Try disabling such software and see if the \ problem goes away. - Your disk may be full. - The Documents/Anki folder may be on a network drive. - Files in the Documents/Anki folder may not be writeable. - Your hard disk may have errors. It's a good idea to run Tools>Check Database to ensure your collection \ is not corrupt. """)) stdText = _("""\

Error

An error occurred. Please use Tools > Check Database to see if \ that fixes the problem.

If problems persist, please report the problem on our \ support site. Please copy and paste \ the information below into your report.

""") pluginText = _("""\

Error

An error occurred. Please start Anki while holding down the shift \ key, which will temporarily disable the add-ons you have installed.

If the issue only occurs when add-ons are enabled, please use the \ Tools>Add-ons menu item to disable some add-ons and restart Anki, \ repeating until you discover the add-on that is causing the problem.

When you've discovered the add-on that is causing the problem, please \ report the issue on the \ add-ons section of our support site.

Debug info:

""") if self.mw.addonManager.dirty: txt = pluginText else: txt = stdText # show dialog error = self._supportText() + "\n" + error txt = txt + "
" + error + "
" showText(txt, type="html") def _supportText(self): import platform from aqt import appVersion if isWin: platname = "Windows " + platform.win32_ver()[0] elif isMac: platname = "Mac " + platform.mac_ver()[0] else: platname = "Linux" return f"""\ Anki {appVersion} Python {platform.python_version()} Qt {QT_VERSION_STR} PyQt {PYQT_VERSION_STR} Platform: {platname} Flags: frz={getattr(sys, "frozen", False)} ao={self.mw.addonManager.dirty} """