-errors-support-site = [support site](https://help.ankiweb.net) errors-standard-popup = # Error An error occurred. Please use **Tools > Check Database** to see if that fixes the problem. If problems persist, please report the problem on our { -errors-support-site }. Please copy and paste the information below into your report. errors-addons-active-popup = # Error An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed. If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem. When you've discovered the add-on that is causing the problem, please report the issue to the add-on author. Debug info: errors-accessing-db = An error occurred while accessing the database. Possible causes: - Antivirus, firewall, backup, or synchronization software may be interfering with Anki. Try disabling such software and see if the problem goes away. - Your disk may be full. - The Documents/Anki folder may be on a network drive. - Files in the Documents/Anki folder may not be writeable. - Your hard disk may have errors. It's a good idea to run Tools>Check Database to ensure your collection is not corrupt. errors-unable-open-collection = Anki was unable to open your collection file. If problems persist after restarting your computer, please use the Open Backup button in the profile manager. Debug info: errors-windows-tts-runtime-error = The TTS service failed. Please ensure Windows updates are installed, try restarting your computer, or try a different voice. ## OBSOLETE; you do not need to translate this